How we do it

We say ‘bespoke’ for a reason. Because our approach for every client is completely personal. Whether it’s a single project or a year-long campaign, our aim is to work with you to create stories and experiences that are unique to your brand, your people and your customers.

First we connect with you, then we connect with your audiences. You could be a luxury fashion brand, creating installations and retail window experiences that work in tandem with your press and VIP events. Or, a technology company looking to turn ideas into an impactful communication campaign that works internally and externally across your annual conference and consumer billboards. We do it all.

21 gold birthday candles lit on a black backround

CELEBRATING 21 YEARS

Your 21st birthday should be one to remember, so we’re looking back at our favourite experiences and client connections over the years…

The back of two London firefighters in uniform

When we called in the Fire Brigade…

Thankfully there were no unexpected fires to put out. But for one of our very first clients we called upon the expertise of the London Fire Brigade to train brokers from an international bank on how to come together and face new challenges and adversity.

The workings of a medical device that is being trialled inside the skull of a blind man to try and restore sight

When we made 40,000 employees feel…

A long-standing Quality Assurance client wanted to connect with consumers by sharing previously unheard stories of their amazing work.

We spoke to the team behind the real-life story of Brian, a blind man and the first participant in a clinical trial, who is starting to regain his sight thanks to a pioneering medical device implanted in his skull.

The emotion and pride was inimitable as colleagues heard from Phil the inventor, Bill the safety and quality tester and finally from Brian himself on this life changing experience.

A crowd enjoying a private party at Borough Market London

When we took over a London icon…

We were the first agency to privatise the whole of Borough Market for a corporate event giving the partners from a global law firm exclusive access to enjoy a special evening exploring this national treasure.
Still one of our biggest live audiences and most logistically demanding projects to date, we engaged with every market stakeholder to allow them to showcase their unique London story.

The interior of a Scottish townhouse with 3 mannequins wearing clothings from a luxury tweed collection

When we gave a townhouse a new lease of life…twice!

Acting as a location scout for a luxury fashion house to create a client experience for their upcoming collection. We transformed a Georgian townhouse in Edinburgh into a tweed ephemeral boutique to showcase the Scottish artisans behind the collection.
The temporary brand home received raved reviews with clients and the press wanting to see more.

Along came a second experience to promote the brands new makeup collection. With the interior totally transformed and the addition of a mini theatre to screen the celebrity campaign.

When we had a flipping good time…

We love to put on a show and ensure conferences are fully immersive. One of our favourite events was for an international food and beverage company who wanted to create a high-energy burger flipping competition live on stage at the London O2 Arena. &

The winning employees celebrated some serious prizes under confetti clouds making for a truly memorable moment.

Sustainability & Community

When it comes to our creative experiences, we prioritise eco-conscious practices and products across all aspects, from planning, transportation and delivery to post event donation, recycling and food waste. And through our sustainability and community projects, you can feel reassured to be working with a partner who cares about making a difference.

Discover How

Sparkling gold glitter confetti on a black background

Who we do it for

We know the nuances. We understand and appreciate that different sectors have different ways of conceptualising and creating narratives. But with over two decades of experience behind us, we’ve become experts in the subtleties.

A slice of black marble showing luxury gold veins

We do luxury

Be it fashion, automotive or lifestyle goods we’ve managed to create experiences that surprise and delight those with the highest expectations.

A circular pattern made up of dots to form concentric rings

WE DO TECHNOLOGY

Bringing together people from across the world to connect in-person and online with seamless and effective solutions.

A uniform geometric pattern in gold on a black background

WE DO PROFESSIONAL SERVICES

Raising the standard of events and content so that lawyers, accountants and finance professionals can network and learn in more engaging ways.

Gift boxes wrapped with black paper and ribbons and sprinkles of gold glitter

WE DO RETAIL

From travel to the high street, we bring brands to life in ways that reinvigorate customers and employees to become true fans and ambassadors – not just consumers.

Our Clients

WE DO MORE

Crescendo and Fruitful are sister teams that share the same passion for designing and delivering high quality experiences. We combine our complimentary creative and team expertise to amplify the impact of our clients’ brand experiences, maximising customer advocacy, employee engagement and investment return.

Fruitful

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HOW WE DO IT